Missoula, Montana — A video shared widely on social media pushed new questions in Missoula about whether the police department needs more oversight.

The video shows a confrontation between a woman and a Missoula police officer. The woman was tased through her open car door after she refused to get out of the vehicle.

The woman and the officer appeared to know each other. She could also be heard asking for another officer to come to the scene before she exited the car.

The video was dated to 2025, but it drew outrage in and beyond Missoula over the last week after it was shared to social media.

Missoula Police Department said in a statement released Friday that the officer's conduct was reviewed and was found to be an excessive use of force. The department also said the officer was later disciplined.

Some people in Missoula said that explanation did not go far enough and raised the idea of outside review.

"I think that maybe there ought to be some civilian oversight. Maybe a group that does kind of like the commission, except performs actual oversight," said Jeremie Marrow, a Missoula resident at Monday's city council meeting.

A similar board has existed in Billings since 2022 following use-of-force concerns involving Billings police.

"Those of us who might have questions like that didn't have a forum. So just by establishing a place where citizens can go to have a direct channel of communication, not only does it give that sense of accountability, but it also provides a way for citizens to be educated," said Kari Bioter, chair of the Billings Citizen Police Advisory Board.

That idea also appeals to some people in Missoula, including attorney McKenna Hanson.

"I will always advocate for oversight, especially when it comes from the civilian realm. Simply based on the fact that our incarceration rates are very high. I think a lot of people are overcharged for crimes that don't necessarily require incarceration. So, I think that some oversight, even just throughout the justice system, is really important," said Hanson.

A board like that could be recommended by the Missoula City Council. The council is not set to meet again until July 28.